Command Sergeant Major Durr, a lifelong Quartermaster Soldier served in a number of key and challenging assignments. Among them, First Sergeant, Mike Company, 244th Quartermaster Battalion and later First Sergeant, Quartermaster Basic Noncommissioned Officer Course, United States Army Quartermaster Center and School. CSM Durr would go on to serve in a series of Command Sergeant Major billets.
As the Senior Enlisted Advisor, US Army Installation Management Command-Atlantic Region where he earned recognition from the Commanding General for being the best Senior Enlisted Advisor. His expertise in base support service delivery has impacted the entire Army and launched a corporate strategy highlighting customer satisfaction and workforce empowerment which increased productivity in delivering Logistics services by 25%. CSM Durr led the evaluation of organizational performance and assessed where improvements or innovation was most needed to ensure superior logistics support to customers at 31 Army Installations and guided an integrated approach to key management functions that led to Army and Department of Defense logistics excellence awards for subordinate organizations.
As the Senior Enlisted Advisor for the United States Army Installation Management Command – Southeast Region, CSM Durr earned recognition from the Commanding General for superior emphasis on service quality and was selected to lead the largest service organization in the command –IMCOM Atlantic Region. He provided oversight and guidance of an Inspection Program that ensured predetermined outcomes were achieved for superior Central Issue Facility services for deploying forces. CSM Durr championed evaluation criteria to measure various organizational policies, programs, and training that resulted in improved logistics service outputs and outcomes for customers and enforced Common Levels of Support and service delivery/facility maintenance standards that resulted in a 25% improvement in customer satisfaction ratings.