Command Sergeant Major Phillips served the Army and the Quartermaster Corps faithfully for over 27 years in every leadership position in the enlisted ranks from squad leader to command sergeant major during his career. Command Sergeant Major Phillips served in various stateside and overseas assignments including Germany, Korea, Fort Bragg, North Carolina, and Fort Dix, New Jersey. While serving as the First Sergeant of Bravo Company, 82nd Forward Support Battalion, he was selected to serve as the interim Command Sergeant Major of the 82^nd Forward Support Battalion. 

He served as the Command Sergeant Major, 407^th Forward Support Battalion where his experience as both a planner and a leader enabled him to eliminate normal delays in the mobilization and deployment cycle. He was extremely effective in training the first sergeants of the subordinate companies to anticipate requirements rather than react to requirements. Later as the Command Sergeant Major of the 46^th Corps Support Group (Airborne), he had a major impact on the combat readiness of the organization and the Noncommissioned Officers of both the 46^th Corps Support Group and the 1^st Corps Support Command at Fort Bragg. The Commander of the 1^st Corps Support Command, Brigadier General (General) Ann E. Dunwoody cited him, for his role in improving NCO Development Programs, NCO training, and on his exemplary leadership skills within the command. Recruited by General Dunwoody, he became the Command Sergeant Major of the 1^st Corps Support Command, 18^th Airborne Corps. He was cited numerous times by senior level commanders for his training directives and enforcement of training standards. Under his leadership the Command developed highly effective family readiness plans, deployment standing operating procedures, and enhanced training capabilities from the top down. His dedication to training and professionalism coupled with his tireless efforts enhanced “Force Protection” throughout the command.